Toolkit and Remote C-Gate on Raspberry Pi

I am new to the forum and this is my first post, so please excuse this newbe. I need some help with troubleshooting a problem with Toolkit with remote C-Gate on a Raspberry Pi. I have followed the instruction posted by DarylMc.

Everything works fine and I can see my Test network.



I can connect to all units and upload the unit data expect for the eDLT. When I connect to it, the verify dialogue appears then the loading unit gets to 10% then the following errors, occur.




I have checked the network and can upload the data if I connect if using a local C-Gate. I have also ensured that the C-Gate Server is not running on my laptop when using the Pi.

 

Hi Gareth
I have not used EDLT product.
I believe Anthony Webb has an EDLT, Homebridge and CGate on pi3 but I don't know if he has used Toolkit to make any changes.
Maybe some other forum members can recognize the response from the EDLT and give you some tips.

If you followed my video Homebridge will be running as a service.
I can use Toolkit while Homebridge is running no problem.
But you could try stopping Homebridge service while using Toolkit and see if that helps.
sudo systemctl stop homebridge


Just to check, with Toolkit version 1.15.2 you need CGate 2.11.1 and Java v8 on the pi

 

Hi Daryl, thanks for the information. I have installed C-Gate and configured, up to line 73 of your spreadsheet guide. This was just to test the remote C-Gate. I haven't started Homebridge as a service yet.

Using Toolkit 1.15.2 build 2433, C-Gate 2.11.1 build 3240 and java 8

Hi Daniel, thanks also for the information. Did as per your workflow and something unexpected happened!



However, after Toolkit crashed and then restarted the eDLT was in the database. I was able to edit it and transfer to the network. It was quite slow over 3 minutes without any labels. Opening again from the database is ok, but if I try from the network at any time I get the above error.

 

I have the same issue where I can only open the EDLT from the database and the saving to the network crashes in the same way quite often. I just keeping trying and it finishes the save probably 1 out of three time. At least by opening from the database and saving it is just a re-load. I do not think it is a PI issue as it has been this way for me before the PI.

 

This seems to be the same problem. My eDlt works ok on a local server but not on a remote.

https://www.cbusforums.com/threads/issue-with-edlt.8905/

 

@daniel
I wonder if CGate memory could be a problem?
I just had a look at my pi3 cgate memory settings in the logs and I think it is set for 256 max.

20171117-225413 300 sys dump cgate: JavaArguments=[-Djava.awt.headless=true, -Xverify:none]
20171117-225413 300 sys dump cgate: LogFreeSpace=unknown
20171117-225413 300 sys dump cgate: MemoryFree=10179880
20171117-225413 300 sys dump cgate: MemoryMaximum=247332864
20171117-225413 300 sys dump cgate: MemoryTotal=16252928
20171117-225413 300 sys dump cgate: MemoryUsed=6073048

Not that I have any problems on my small test network but I've been trying to figure out how to change the memory to 512.
I added -Xms64M -Xmx512M to the params section of the startup script.
This is the new response in the logs.
20171117-224219 300 sys dump cgate: JavaArguments=[-Xms64M, -Xmx512M, -Djava.awt.headless=true, -Xverify:none]
20171117-224219 300 sys dump cgate: LogFreeSpace=unknown
20171117-224219 300 sys dump cgate: MemoryFree=48929128
20171117-224219 300 sys dump cgate: MemoryMaximum=519045120
20171117-224219 300 sys dump cgate: MemoryTotal=64880640
20171117-224219 300 sys dump cgate: MemoryUsed=15951512

Before I go telling everyone how to do it I wonder if you could verify that seems to be correct.
Also some idea when it might likely be necessary to increase the memory from 256MB.

 

Hi Daryl,

I have tried the suggestion aim at Daniel. The results I had where the same as the original problem.

This is the original event file.

Code:

20171118-183428 800 cgate - C-Gate started.
20171118-183428 807 cgate - Logback logging active.  Destination='logs/event.txt'. Size=5000000 bytes. History=7 days. Asynchronous=yes.
20171118-183428 899 sys Debug: New Command Context: cc001 = AccessContext Session console#2
20171118-183428 300 sys dump cgate: ComputerName=null
20171118-183428 300 sys dump cgate: DatabaseVersion=2.3
20171118-183428 300 sys dump cgate: EventLevel=5
20171118-183428 300 sys dump cgate: IPAddress=127.0.1.1
20171118-183428 300 sys dump cgate: IsPrerelease=no
20171118-183428 300 sys dump cgate: JavaArguments=[-Djava.awt.headless=true, -Xverify:none]
20171118-183428 300 sys dump cgate: LogFreeSpace=unknown
20171118-183428 300 sys dump cgate: MemoryFree=10145152
20171118-183428 300 sys dump cgate: MemoryMaximum=239337472
20171118-183428 300 sys dump cgate: MemoryTotal=16252928
20171118-183428 300 sys dump cgate: MemoryUsed=6107776
20171118-183428 300 sys dump cgate: ProjectFreeSpace=12597348 kBytes
20171118-183428 300 sys dump cgate: ServerMode=no
20171118-183428 300 sys dump cgate: State=new
20171118-183428 300 sys dump cgate: Threads=16
20171118-183428 300 sys dump cgate: Version=v2.11.1 (build 3240)

After I modified the min/max memory.

Code:

20171118-190707 800 cgate - C-Gate started.
20171118-190707 807 cgate - Logback logging active.  Destination='logs/event.txt'. Size=5000000 bytes. History=7 days. Asynchronous=yes.
20171118-190707 899 sys Debug: New Command Context: cc001 = AccessContext Session console#2
20171118-190707 300 sys dump cgate: ComputerName=null
20171118-190707 300 sys dump cgate: DatabaseVersion=2.3
20171118-190707 300 sys dump cgate: EventLevel=5
20171118-190707 300 sys dump cgate: IPAddress=127.0.1.1
20171118-190707 300 sys dump cgate: IsPrerelease=no
20171118-190708 300 sys dump cgate: JavaArguments=[-Xms64M, -Xmx512M, -Djava.awt.headless=true, -Xverify:none]
20171118-190708 300 sys dump cgate: LogFreeSpace=unknown
20171118-190708 300 sys dump cgate: MemoryFree=48709856
20171118-190708 300 sys dump cgate: MemoryMaximum=519045120
20171118-190708 300 sys dump cgate: MemoryTotal=64880640
20171118-190708 300 sys dump cgate: MemoryUsed=16170784
20171118-190708 300 sys dump cgate: ProjectFreeSpace=12596912 kBytes
20171118-190708 300 sys dump cgate: ServerMode=no
20171118-190708 300 sys dump cgate: State=new
20171118-190708 300 sys dump cgate: Threads=16
20171118-190708 300 sys dump cgate: Version=v2.11.1 (build 3240)

The status the the cgate service on the RPi.

Code:

● cgate.service - LSB: Example initscript
   Loaded: loaded (/etc/init.d/cgate; generated; vendor preset: enabled)
   Active: active (running) since Sat 2017-11-18 19:04:46 AWST; 2min 18s ago
     Docs: man:systemd-sysv-generator(8)
  Process: 335 ExecStart=/etc/init.d/cgate start (code=exited, status=0/SUCCESS)
   CGroup: /system.slice/cgate.service
           └─342 /usr/bin/java -Xms64M -Xmx512M -Djava.awt.headless=true -jar -noverify /usr/local/bin/cgate/cgate.jar

Nov 18 19:04:46 raspberrypi systemd[1]: Starting LSB: Example initscript...
Nov 18 19:04:46 raspberrypi cgate[335]: Starting C-Gate server:.
Nov 18 19:04:46 raspberrypi systemd[1]: Started LSB: Example initscript.
Nov 18 19:04:48 raspberrypi cgate[335]: Clipsal C-Gate(TM) v2.11.1 (build 3240)

The C-Gate Service starts without issue and I can connect remotely to it. When I open a unit on the network, other than the eDLT, the unit opens uplaods without issue. When I try the eDLT same issue.



Just out of interest, I have tried turning off both the Windows10 firewall and my Trend antivirus, no change.

 

As another test I set up Toolbox and C-Gate on another PC. Changed the access.txt to allow remote connections, and tried again. Still the same error with the eDLT. Looks like this is a bug with Toolkit 1.15.2 build 2433, C-Gate 2.11.1 build 3243. I did notice the C-Gate installed with Toolbox was build 3243 whilst the standalone version is build 3240.

Perhaps I need to talk to CIS Technical Support on Monday and report the problem

 

Thanks Gareth
It was just a wild guess memory could have been a problem and the error report will be more useful for the people who actually know what they are talking about.
I can verify the CGate installed with Toolkit is a different build version to the CGate zip download.
Whether that makes any difference I don't know.

If your goal is to set up the pi for Homebridge I wouldn't worry too much about the error right now.
When or if you need to reconfigure the EDLT I think it should just be a matter of using local CGate to do that then replace the project xml on the pi.

I have set my pi3 to 512max cgate memory right now and will run it for a while to see if it causes any other problems
The whole thing has been running pretty nice for me.

 

Thanks,

The rest also seems to be working fine for me also. Nice work with the tutorial btw, really easy to follow.

I have also used a couple of status commands to see what's going on in the RPi.

sudo service cgate status
sudo service homebridge status

 

A quick update, today I spoke with CIS Technical Support. They thought it was a problem with Toolkit and the .Net Framework. So I installed the latest version, no change.

Then I tried uninstalling the complete ToolKit and CGate application. Installed again, no change.....

Still working on the problem.

 

Hi Daniel, thanks for your help. Yes I a could commission on a local PC and then transfer to the PI, amking changes would be a little tideous.

However, as a test I have set up 1 laptop with a local c-gate, works fine. On a second laptop I tried to remote in to the first c-gate, connects ok but I can not upload the eDLT. So on the second laptop I then created a local c-gate, that works fine also, so proves the laptops. I have turned off all firewalls and anti-virus, always connects to the remote c-gate, upload all units expects the eDLT ok.

 

@daniel
Thanks for the explanation.

 

@garethadams
If you set up samba on the raspberry pi and share the CGate folder.
Then you can just copy the project xml from Windows C:\Clipsal\C-Gate2\tag.
Then replace the project xml in \\RASPBERRYPI\CGate\tag.
Reboot.

I've got an example modified samba.config in the text files I uploaded.
Between that and Google you should have no trouble setting it up.
With access to the CGate folder on the pi you can also easily access CGate logs from the PC.

 

WinSCP is an alternative to SAMBA, Nothing to setup, just a utility on your PC. Although, if a permanent install setting up Samba may be worth the while.