Wiser 2 not connecting

Discussion in 'C-Bus Wiser 2 Controller' started by LightingControlProgrammer, Aug 5, 2025 at 11:32 PM.

  1. LightingControlProgrammer

    LightingControlProgrammer

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    Hey fellas

    I have a client who’s wiser 2 won’t connect anymore (app not working). I haven’t been to site yet but could be an easy fix so I don’t have to. It would appear after the client replaced there routers access to the app doesn’t work. Would this just be a router config issue or a wiser issue.
     
    LightingControlProgrammer, Aug 5, 2025 at 11:32 PM
    #1
  2. LightingControlProgrammer

    Ashley

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    The wiser may be set up for DHCP so it is getting its ip address from the router. Changing the router will change the ip address. This is set in the Wiser 2 app so changing it there may fix the problem.
     
    Ashley, Aug 6, 2025 at 3:44 AM
    #2
  3. LightingControlProgrammer

    LightingControlProgrammer

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    Perfecto I’ll look into this. thankyou
     
    LightingControlProgrammer, Aug 6, 2025 at 5:49 AM
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