Problems logging into Telephone interface.

Discussion in 'Telephone Interface (CBTI) and TICA' started by Woody, Oct 26, 2007.

  1. Woody

    Woody

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    Location:
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    Hi all,
    Just having trouble dialing into phone interface from a remote location, to program network using toolkit. I'm using TICA 3.0 & Toolkit 1.7.2.
    I can phone in using a handset and work my way around the site no problems so I haven't a problem at the network end.
    The User is setup as a super user.

    At the remote end where I'm dialing from I have been using the same Phone outlet and cable.
    I can connect to my ISP using my notebook modem.
    But when dialing in through toolkit, the notebook dials & the interface picks up the line. All I can hear is the interface message & the notebook beeping trying to connect, after a while the interface times out & cuts off the connection.

    I have tried through 2 x notebooks & 1 x PC with no luck from any of them.

    Recently I have been able to get a connection 1 in 20 or so times tried. Once handshake has taken place I could stay connected as long as needed with no transfer issues. But if I disconnected & waited a minute or two & tried to reconnect I'm back to square one.

    Any help greatly appreciated as this job is very large & programing from site would be very time consuming.

    Cheers
     
    Woody, Oct 26, 2007
    #1
  2. Woody

    Richo

    Joined:
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    Richo, Oct 27, 2007
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