Wiser 2 Remote Login on Apple

Discussion in 'C-Bus Wired Hardware' started by Mike Costello, Jan 29, 2018.

  1. Mike Costello

    Mike Costello

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    Hi,

    I've a client with a Wiser 2 installed. The App works when on his Wifi network on Apple or Android however away from his Wifi it will work if you are logged onto someone else Wifi Network on both Apple and Android but if you switch to 3G or 4G it still works on Android but won't connect on an iPhone.

    Any ideas what could cause this?

    Thanks
    Mike
     
    Mike Costello, Jan 29, 2018
    #1
  2. Mike Costello

    beachlife

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    Hi mike I’m brand new here but that sounds like possibly he doesn’t have “mobile data” turned on for the app on his iPhone. Go into settings and then check that mobile data is turned on against the app.
     
    beachlife, Feb 1, 2018
    #2
  3. Mike Costello

    Mike Costello

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    Thanks for the reply but unfortunately I checked this and mobile data was already on
     
    Mike Costello, Feb 5, 2018
    #3
  4. Mike Costello

    NickD Moderator

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    Do any of the mobile network operators have firewalls or middleware boxes that might be blocking something? I've never had a problem on Telstra but for all I know other providers could be different.

    Are you using SSL?

    Nick
     
    NickD, Feb 6, 2018
    #4
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