Wiser 1 and Wiser 1.5 Mobile App Update

Discussion in 'C-Bus Wiser 1 Controller' started by Colin, Aug 1, 2019.

  1. Colin

    Colin

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    This Post is to inform members of the forum to changes concurring for Mobile Apps for the Wiser 1 and Wiser 1.5 Product family.

    The Mobile App Wiser on IOS was removed from the App Store by Apple on the 25th July 2019
    IN addition to this the Wiser HD App for Apple IOS devices and Wiser 1 App For Android devices will be removed from the respective App Stores by then end August 2019.

    To Accommodate this change and understanding that there is a large user base still making use of these Apps and the Wiser 1 and 1.5 Products. Schneider Electric has released a Update to the Apple App store for the Wiser 2 Application. and for android we target a release by the 5th of August. This updated Wiser 2 Application now has added support for the Controllers of Wiser 1 ad Wiser 1.5.

    The Updated application is supporting the following models of controllers:

    • Wiser Home Controllers MK 1.5 WHC_5918A

    • Wiser Home Controllers MK 1 5200PG WHC_5918

    Please note that the for customers of Wiser 1 and 1.5 the app does not offer additional features of Wiser 2, this can only be achieved by upgrading the controller to a WIser MK II 5200WHC2 or WHC2_5918.

    In Addition the Updated version 3.0 Wiser 2 App now supports multiple controller connections for customers with more than one Home fitted with C-Bus and Wiser,

    If Installers or Customers experience any issues with the updated Application please reach out to the Schneider customer care team in your region:
    https://www.schneider-electric.com/en/work/support/country-selector/contact-us.jsp
     
    Colin, Aug 1, 2019
    #1
    Damaxx, jboer, Ashley and 1 other person like this.
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  2. Colin

    Ashley

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    This is good news.

    How about web based access now most browsers have disabled Flash?
     
    Ashley, Aug 2, 2019
    #2
    Damaxx likes this.
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  3. Colin

    jboer

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    Is anyone else having issues where the Wiser 2 app will work for a while after a wiser1 restart and then will stop saying it has an SSL login failure? The WiserHD app still works fine even when the Wiser2 app says it can’t login.
     
    jboer, Sep 29, 2019
    #3
  4. Colin

    philthedill

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    I have the same issue - any clues?
     
    philthedill, Nov 3, 2019
    #4
  5. Colin

    philthedill

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    it came good - not sure what happened
     
    philthedill, Nov 4, 2019
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