Wired/wireless issues with Homegate

Discussion in 'C-Touch/HomeGate/SchedulePlus/PICED Software' started by chris, Nov 20, 2007.

  1. chris

    chris

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    I have a site consisting of the following
    1 x wired network
    3 x wireless network
    1 x PC with homegate 5 network license(driver installed and c-gate sees 5 license dongle)

    homegate v3.9

    When homegate connects to the 4 networks it syncs fine.After about 5 minutes viewing network states i get the following
    Network 254 (Johan Pretorius) : OK Wired
    Network 100 (Net. 100) : Error, last synced unit 10 of 10 (Wireless
    Network 253 (Net 253) : Error, last synced unit 5 of 5Wireless
    Network 201 (Net. 201) : Error, last synced unit 0 of 5Wireless

    What could be possible causes for this:confused:
     
    chris, Nov 20, 2007
    #1
  2. chris

    Darren Senior Member

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    When a network changes state to "error", there is a C-Gate message logged (in the HomeGate log) which states the reason for the error. The message may be a bit cryptic, but if you let us know the message, we may be able to help. It would help to have the previous 5 or 10 lines from the log too.
     
    Darren, Nov 21, 2007
    #2
  3. chris

    chris

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    log

    Attached log
     

    Attached Files:

    chris, Nov 21, 2007
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  4. chris

    Darren Senior Member

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    Unfortunately, that is the wrong part of the log. What you are seeing there is HomeGate doing a regular poll of C-Gate to check if the state has changed.

    You need to find where the state first changed to "error". At that point, C-Gate will have sent a message saying that the state has changed and it will include a reason for the change.
     
    Darren, Nov 22, 2007
    #4
  5. chris

    chris

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    Part of log
     
    Last edited by a moderator: Nov 23, 2007
    chris, Nov 23, 2007
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