SHAC Trend Logs not saving

Discussion in 'C-Bus Automation Controllers' started by philthedill, May 16, 2020.

  1. philthedill

    philthedill

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    Despite working fine for more than a year, I am now unable to save any trend logs. The input box edits fine but when saved, everything disappears. Also, the trend logs that I did have all disappeared. Any ideas welcome - with thanks
     
    philthedill, May 16, 2020
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  2. philthedill

    Pie Boy

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    if you make some changes etc and save it, then reboot the shac, once you reboot are the changes you made still there? if not sounds like it could be SD card failure
     
    Pie Boy, May 18, 2020
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  3. philthedill

    philthedill

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    thanks - the SD card is certainly something I will have a look at. As mentioned above, the dialogue box for saving a new trend log works fine. However, when saving it, it disappears and nothing appears in the trendlogs table. All the earlier trends I had saved earlier have also disappeared.
     
    philthedill, May 18, 2020
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  4. philthedill

    philthedill

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    happy to check out the SD-card in the SHAC but I cannot find it! Anyone know where it is?
     
    philthedill, Jun 19, 2020
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  5. philthedill

    Pie Boy

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    It’s inside under the case, You have to open the unit up to access it... and void the Warrantee in the process.
    if you think you have a faulty unit
    I would contact SE/ Clipsal tech support and
    If it is faulty get a new one under warranty.
     
    Pie Boy, Jun 19, 2020
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  6. philthedill

    philthedill

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    I just got this error message relating to not being able to see trends anymore.
    "Error: /lib/genohm-scada/web/vistpl/trends.lua:0: attempt to concatenate a nil value"
    does anyone have any insight?
     
    philthedill, Jul 19, 2020
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  7. philthedill

    chromus

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    Have u checked the available storage space?

    I vaguely remember an issue with wording like that when the storage location was full.
     
    chromus, Jul 19, 2020
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  8. philthedill

    philthedill

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    hopefully you can read this - it looks okay to me

    upload_2020-7-20_11-58-23.png upload_2020-7-20_11-58-23.png
     
    philthedill, Jul 20, 2020
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  9. philthedill

    chromus

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    Does the user account of the logging have permission to save to the folder?
     
    chromus, Jul 20, 2020
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  10. philthedill

    philthedill

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    we might be onto something. When I go to allocate permissions for trends for a new user where I have selected "partial" access, the old trends are listed and I am able to tick and select them. However, I still get the error message when logging in as that new user. Does the admin account have access to everything?
     
    philthedill, Jul 23, 2020
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  11. philthedill

    chromus

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    I haven't played with a lot of this recently, but I would assume so.
     
    chromus, Jul 27, 2020
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