[b]Mr/Ms Conformist[/b] Actually my point one professional has been great. We have a fantastic ongoing relationship. And I'm nearly there anyway. It's the port forward and firewall settings that seem to be the problem. This is the icing on the cake. But it's very important icing. Because without it as you are aware some of the major benefits of a Wiser are lost. I'm a bit surprised there aren't some basic port forwarding iinstructions and settings available by now for the more common routers. There are all pretty similar. How difficult would if for CIS to get a few and try them out and post some basic setup examples? This is standard stuff these days. Just about every networkable product has this sort of info available via web sites or within forums like this. I fail to see why this can't be done. Even your point one professionals might find it useful. It would also take some pressure off the tech support. Some of us early adopters dont mind working things through by ourselves via this sort of means. I'm not the only one with probs. And I won't be the last. So I'm really not sure why CIS would have a problem with this approach....
