Saturn Spacelogic 2 button input unit reset

I have at last set up the new Schneider Commissioning software to program a replacement 2 button Saturn 5082GF to replace a faulty unit on an existing 12 year old Cbus installation.
The network had been experiencing very intermittent things not operating correctly for sometime.
Finally the old version Saturn 2 button input unit failed (5082NL-680) completely and I removed it from the network and the intermittent fault has gone.

As the 5082NL is discontinued I purchased a new 5082GF and set it up on my test network in the workshop using the new commissioning software, upgraded tool kit to the latest I got that working fine - the new and old components working together.
This is where I have a problem. The Tool kit has a factory reset tab so I can reset the device before I connect and configure it on the customer's Cbus network.
I can't find a factory reset tab on the Commissioning software - have I missed something?
The only info I can find is there is a reset button on the face of the new input unit, top recessed after taking the cover phate off.
The only info i can find on this button says
"Reset button (b) is provided for recovery purposes only, Do not press unless instructed"
Not sure what they mean by that? I don't want to turn the device into a brick so thought I would give tech support a call however in the last day I have spent a total 110 minutes on hold - it disconnects after 22 mins each time.
Is Schneider Electric still operating ? (lol)
Can anyone assist, I am assuming that the button needs to be held down for a period of time or pushed multiple times?
Also I connected to the device through the USB C port and upgraded the firmware without any issues.

 

Hi Nick
Many thanks for your feedback, that was all I wanted to ask Tech Support I have found them great in the past very helpful but if you can't contact them very hard to get that sort of information
Sounds sounds rather odd.
I will try that that - maybe thats why no one wants to do any cbus work in my area now I am almost the last man standing in Wellington that will take on any Cbus repair work - I have a number of government sites in my area that I have been keeping going when no one else will now look at them.

Regards

Kevern

 

Hi Nick
Sorry delay in replying - yes got it all sorted by adding to the project as you suggested.
I believe there maybe a company in Australia that can or did repair Cbus Colour Touch screens, my customer purchased a second hand screen from this company a number of years back after sending his faulty screen to them but it was deemed unrepairable - it is still going well (the 2rd hand one he purchased).
But now another sreen has failed I suspect it might be the power supply as when you connect the supply to the screen and moniter the voltage at the power supply, it dorps the voltage buy almost 1/2 of what it should be.
Do you know of any company(s) that may be able to assist.

Thanks

Kevern

 

Hi kev,
That would be me,
I'm still doing the repairs on the color screens.
See below for my contact details.
I can assist with your power problems.

Trevor Callaghan
Workshop Manager
JEA Technologies
Unit 3, 36 Koornang Road
Scoresby Victoria 3179

 

Hi Trev
Apologies for the delay in replying - at the beginning of the year I had shoulder surgery which slowed me down quite a bit - thought I could carry on with some lite work but that didn't prove possible - arm is still in a sling immobilize my shoulder.
I will send the Screen and power supply over for you to access and repair if possible - I suspect it is a power supply issue.

I will ship to your address next week.


I have an issue on another site that has an old Cbus installation controlling Dali fittings T2 and PL type lamps though a Cbus to Dali gateway - I have commissioned 200 plus Dali LED fittings onto the Dali system without one issue (apart from a few faulty drivers out of the box) using the Tridonic Master configurator.
A couple of weeks back 9 additional LED dail pendants were fitted and I went through the addressing and grouping using the Master configurator as I have done many times before.
All the fittings respond to the Dali commands from Master configiurator including to group on/off commands before I reconnect them to the Cbus/Dali gateway.
However when connected back to the Dali network 3 fittings won't follow the commands and just stay on.
But another fitting in the same group operates correctly - so far I have removed the 3 fittings from the network, powered down and repowered, rescaned and addressed the fittings and put them back in the same group, Changed the auto detect in the Master configurator to Dali (only), changed one of the drivers to another brand but no success.
Probably something I have or haven't done in the process but this has gotten me scratching my head a bit as I have never had an issue like this - not sure if this reply will go out to all the forums. , if not I will post later.
I appreciate the time that many forum members like yourselfs take to help other members out.
Unfortunately Schneider New Zealand seem to have completely dropped any local support for Cbus or though the product is still available - their help desk in Australia is still available on a local number and they have been helpful when you can get through - last time after 2 days of calling and going on hold many times I gave up I guess that can happen if they are short staffed
You are probably aware I worked for Schneider Electric as a Cbus sales engineer part of my time with them 2006-2011

Note my company email is [email protected]

 

Pointers you may have forgotten
Max 64 device on a line
Max 2v volt drop on the line.
most devices are not polarity sensitive but just check in case it marked up DA+ and DA -

 

All good kev,
If it's a ctc1 it probably is the power supply, the ctc2 has an excellent PSU, they almost never fail, the ctc3 has a std 24vdc unit.
If it needs a new PSU do you have Jaycar in NZ ?
or equivalent were you can purchase an alternative to the original PSU... An adjustable 5vdc 14amp mean we'll open frame type is perfect and I have recommended then to many customers.

Regards
Trevor Callaghan
Workshop Manager
JEA Technologies
Unit 3, 36 Koornang Road
Scoresby Victoria 3179

 

Hi
Many thanks for your reply, these fittings were replacing 9 Dali fittings removed that were operating correctly 9 new Dali fittings fiitings installed.
3 different Dali lines - 1 Dali line is at 63 devices but I have noted this network has 2 devices registering as unknown devices however Master Configurator has asigned them a Dali address.

I am going back to site Saturday to check again any possible possible issues

 

Hi Trevor
I managed to get a 5-6 volt power adjustable supply from Jaycar to test the screen as to my surprise it fired up straight a way and has been running continuously for 3 days (set at 5.6 volts)
The only supply they had is not suitable for mounting in the wall cavity / so I ordered another MeanWell a Din rail mount type adjustable 5-6V got though Farnell so it had to come for England
Or though it’s not really suitable for mounting in the wall cavity either but is rated at 10amps so it’s only going to be moderately loaded at 4-5 amps
I am trying to workout if I can mount remotely
(Yes I am aware of volt drop issues - but probably can run heavier cable)
I maybe able to mount in the switchboard room 1 floor down and almost directly below the screen.
It’s and $8 million dollar house with very expensive joinery so I am not keen to set loose drilling holes.
A big thank you for assistance on fixing this issue that turned out to be the original supply suppled with screen when it was new