Room Logic Getway UB3 Problem

Discussion in 'C-Bus Wiser 1 Controller' started by kownlee, Jan 8, 2019.

  1. kownlee

    kownlee

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    Hello everyone:

    I have a problem of using UB3.

    When UB3 all setting is done ,data can be read by Modbus TCP and logic control work.
    A few days latter, It can't be read by Modbus, but internal logic control still work.
    Setting program can't link this device , IP pinging has response.
    Reset power it will work normally but a few day after. The same problem occurs

    Can somebody do me a support ? Thanks a lot
     

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    kownlee, Jan 8, 2019
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  2. kownlee

    NickD Moderator

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    This is not a C-Bus product so it's unlikely anyone here can help.

    Your best option is to contact Schneider Electric customer care or technical support in your region.

    Nick
     
    NickD, Jan 9, 2019
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