Repair of old units

Discussion in 'General Discussion' started by tobex, Oct 15, 2010.

  1. tobex

    tobex

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    I have been out of the loop for a little bit. Just wanted to send some of my personal equipment for repair. I think I stressed one or two channels on my dimmer beyond its tolerance.

    Where does one send V2 modules to get them repaired ? I have some 8 channel dimmers which need attention.

    Thanks.
     
    tobex, Oct 15, 2010
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  2. tobex

    Newman

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    A product repair service is available from Clipsal. You just take your faulty unit into a wholesaler who is selling C-Bus gear, fill out a Product Fault Report, and it gets sent to Clipsal in Adelaide for analysis. You then get a report stating either the repair cost or 'beyond economic repair'.
     
    Newman, Oct 16, 2010
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  3. tobex

    tobex

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    Many times it came back fixed for free. But I dont expect that to go on perpetually.
     
    tobex, Oct 16, 2010
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