Hi all, I have raised this issue in two separate threads, but up to now, no-one has reported a working solution. Since at times the issue gets a bit side-tracked I thought it best to raise a new thread specific to this issue. I know, and use other methods to achieve the required results, but this is not the issue at hand, and in any case, a product should work as advertised, right?:) My baseline is that in this country we do not have the privilege to receive CIS Tech support. I have asked about this before, and the responses thus far either indicate that this service is hardly used, and by those who tried, the same results are achieved as I get. That is, a connection is established, but it is the absolute exception if a network scan gets completed at all. Usually, after 6 to 15% of the scan, the unit count gets updated to an incorrect number with many of the units failing to scan in, and the scan does not complete. I would very much like a working and stable Toolkit connection via Wiser on a remote site. My question is: 1. Can this be accomplished? If so, how? 2. If it is not possible with Wiser V 1 or V 1.5, then will this be resolved on Wiser V2?