Project not running on Schedule Plus but ok on PICED both on cgate3

Discussion in 'C-Touch/HomeGate/SchedulePlus/PICED Software' started by Trevor, Dec 10, 2025.

  1. Trevor

    Trevor

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    HI All,
    This one is bizarre, I have a customers project that works ok in PICED running 4.13.1 on cgate2 on my bench PC, it also runs ok on PICED 4.15.2 on the same PC as the Schedule Plus S/W is loaded, but when i try and run it with Schedule Plus 5.7 on cgate3 it has all sorts of problems.
    Most of the menu functions are greyed out, and if i try the operation mode it just locks up. and i need to use the task manager to close Schedule Plus
    My test project made with PICED 4.13.1 then converted to cgate3 works no problem.
    I have tried different Toolkit setups and my test project works ok on all of them. I have taken out any custom images. I can do a backup of the Toolkit file and convert this to cgate3 using the Commissioning tool and toolkit and they both work ok in toolkit after doing this. So i have limited it to just the project file. Let me know if i need to post any other details or information on this.
    I have included this if anyone can have a look and see if they can figure it out. There is also an image of the project menu that shows all the options greyed out.
     

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    Trevor, Dec 10, 2025
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  2. Trevor

    Ashley

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    Applicaton 11 is for access control and you are trying to assign trigger groups to it. Why?
     
    Ashley, Dec 10, 2025
    #2
  3. Trevor

    Trevor

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    Cheers for the reply,
    I've just copied the customers project as is. Removed the doubled up item in the CA folder, im at my customers mercy however they have it setup. Should it be something different and could that cause the problem.
    i just tried to run the project on my PC using cgate2 and Schedule Plus version 4.12.2.2 and it has the same problem.
    So it seems that it is only the Schedule Plus interface program that is causing the problem, i have tried many other methods to confirm this and only with Schedule Plus does it fail.
    I think my next step is to get in touch with tech support at Clipsal and see if they can help.
    Unless someone here has had a similar problem. I have included some images of the missing menu options when running on Schedule Plus, on PICED they are all ok, and with my test project they are all ok and it works fine.
     

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    Trevor, Dec 10, 2025
    #3
  4. Trevor

    Trevor

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    Just a quick update,
    I have been able to create a blank project and start to copy into it using templates from the PICED version 4.15.2 to restore the customer setup in Schedule Plus. Using the same Windows 11 PC they are both on.
    Initially just the basic things, project details, then scenes, schedules, will continue until its all converted or i hit the original error, and I'll post here if i have complete success.
     
    Trevor, Dec 10, 2025
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