OEM Alternative PSU

Discussion in 'C-Touch/HomeGate/SchedulePlus/PICED Software' started by connectedsmart, Nov 26, 2012.

  1. connectedsmart

    connectedsmart

    Joined:
    Oct 10, 2012
    Messages:
    29
    Likes Received:
    1
    Location:
    Queensland
    I have to replace a PSU in my own CTCv2 Touch-panel but upon calling my wholesalers they have quoted me $259.99 just for a power-supply (5000CTCPS/2). Is their a non-OEM product that is compatible with these units? If so where can you purchase them from?

    BTW: My C-Touch Colour is out of warranty
     
    connectedsmart, Nov 26, 2012
    #1
  2. connectedsmart

    Roosta

    Joined:
    Nov 22, 2011
    Messages:
    560
    Likes Received:
    1
    Location:
    Australia
    Hello,

    Unfortunately with a mk2 ctouch you are stuck with using the 5000ctcps/2..

    Things change with the mk3 though.. ;-)

    Cheers..
     
    Roosta, Nov 27, 2012
    #2
  3. connectedsmart

    connectedsmart

    Joined:
    Oct 10, 2012
    Messages:
    29
    Likes Received:
    1
    Location:
    Queensland
    Hi Roosta,

    On that note how can I tell what MK version my touch panel is the label on the rear has the following:

    C-Touch Colour - 5000CTC Series
    C-Bus Voltage: 15-36VDc
    C-Bus Current: 5.3Vdc
    DC Input: 5.3Vdc, 5A

    It has the Saturn Facia and also says C-Bus2 in the top right corner.

    (crossing fingers it is not an MK2)
     
    connectedsmart, Nov 27, 2012
    #3
  4. connectedsmart

    Roosta

    Joined:
    Nov 22, 2011
    Messages:
    560
    Likes Received:
    1
    Location:
    Australia
    Unless you bought your ctouch in the past week it is either v1 or v2.. Only way to tell is by looking at the powersupply connector on the unit.. If it is a 4 pin connector it is v1, if it is a 6/7 pin connector it is v2..

    Cheers..
     
    Roosta, Nov 27, 2012
    #4
  5. connectedsmart

    jboer

    Joined:
    Apr 27, 2012
    Messages:
    458
    Likes Received:
    35
    Location:
    Sydney
    Hey Roosta,

    We have just been told that our order of 2 CTC is on hold due to the release of v3 and that we will be getting the new ones when they come in.

    My current problem is that the wall boxes and power cable for v2 has been chased and rendered in. Do you know what differences there are between the units? Ie different mountings or if a v2 power supply will work with the v3?

    If there are going to be major differences I may have to insist that we get v2!!
     
    jboer, Nov 27, 2012
    #5
  6. connectedsmart

    Conformist

    Joined:
    Aug 4, 2004
    Messages:
    758
    Likes Received:
    67
    Location:
    Adelaide, South Australia
    Hi jboer

    We've tried to make the power supply for the V3 more generic! No need for adapter boxes nor special length cables. The V3 touchscreen will use a 24V dc power supply. The one we are supplying is rated for high temperature and is also over rated (current wise) to allow for voltage drop... and a lower cost. The cable you have plastered in can be used for the V3 touchscreen but unfortunately, a V2 power supply can not. Believe me, I tried to get the V3 unit to work on the lower voltage of the V2 as well, but no cigar :-(

    All of the hardware will be the same (wall boxes, fascia etc).

    Would strongly suggest you go for the V3... much better performance specs..

    Cheers
     
    Last edited by a moderator: Nov 27, 2012
    Conformist, Nov 27, 2012
    #6
  7. connectedsmart

    Roosta

    Joined:
    Nov 22, 2011
    Messages:
    560
    Likes Received:
    1
    Location:
    Australia
    Thanks for stepping in Conformist..

    You answered that one much better than I..

    Also J, you should find with the new V3 CTOUCH and PSU a little drop in price.. So works out better in many ways.. :-D

    Cheers..
     
    Roosta, Nov 28, 2012
    #7
  8. connectedsmart

    jboer

    Joined:
    Apr 27, 2012
    Messages:
    458
    Likes Received:
    35
    Location:
    Sydney
    Ok, Thanks. That sounds good. I will just have to pull out the power supply and swap it over and use the existing cabling down to the screen. Will talk to our rep about exchanging the power supplies over :)
     
    jboer, Nov 28, 2012
    #8
Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.