Lights on but all channels off

Hi all,

I am in the middle of setting up my first c-bus system (in my own house) and was so horrified last night when I powered it up for the first time to see some lights on but all channel LEDs on the 4 channel dimmer showing an off state that I quickly powered it down. Is this normal until the units are programmed or is there a fault. The load is 3x 35 watt low voltage downlighters using aurora trafos. At the moment they are the only lights connected and are all on one channel.

Any help would be great.

 

Have you enabled the Network Burden and the System Clock on one of the output units, e.g. the dimmer (use the Global tab via Toolkit)?

 

Yes, Burden and clock enabled on my 5500CN ethernet PC interface. I now have some lights connected to one of the 12ch. relays and a small amount of programming done on this and a saturn dlt switch near the system and this is working fine, I didn't get time to program the dimmer unit that I'm in trouble with. I'll check the wiring tomorrow but I'm certain this is ok, I'm an electrician (it dosen't look good if you doubt your own work!!).

 

I have found the problem, Ch 2 on my 4 ch. dimmer is fried. It is permanently on but all other channels seem to work, so I guess I have a 3 ch. dimmer and need to do some swapping on the rest of the system to find room for the lights that were on the 2nd Ch.

 

What would cause a dimmer channel to fry like that?

 

I was told by my own plumber that the plumber fitting my geothermal heating was trying to get power to the shed where the heat-pump is and turned on all the MCBs in the distribution board. I'll bet anything one tripped because not all the lights were in place when this happened. As for a replacement, I'm in Ireland where the system is twice the price it is in Australia (really it is, my total system cost ?6000 including shipping but I got a quote for supply only from both an Irish and an English agent of almost ?12000) so I got a relation in Australia to buy it and ship it to me a few units at a time. I know clipsal don't like this because I could not buy online from any Australian agent, they said that they could not ship items to Ireland.
It is probably not covered under warranty if the plumber did it and trying to explain to a clipsal agent and get a favourable outcome here in Ireland just isn't worth the haste.
I'll keep an eye on eBay for a new one, but there is no rush.