I have a brand new 12ch relay and am experiencing an issue with it. When you press the local toggle button for channel 5, it only partially lights up but also switches channel 7, and it also only partially lights up. It also occurs in reverse ie press channel 7 and channel 5 switches on. This occured before I had even added it to the database. Is there a way of completing a "factory reset" or something similar before I return to the distributor? Cheers Daniel