Is there repair service for CTC's in UK?

Discussion in 'C-Touch/HomeGate/SchedulePlus/PICED Software' started by 2SC, Nov 23, 2012.

  1. 2SC

    2SC

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    In a home installation, a Color Touch screen was broken down after 3 years of stable operation.
    The screen is blank as it is not power connected but I checked power supply and is OK).
    The CTC can be found by toolkit when I scan the network however I couldn't connect directly to CTC in Piced to retrieve the project.
    Although I will try again to connect to it, it is obvious that I can not repair it myself, so I was wondering if there is a repair center in UK, and if anyone could give me contact details.
    The CTC is sold almost 3.500 euros in UK so it worth a try to fix it.
     
    2SC, Nov 23, 2012
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  2. 2SC

    Roosta

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    Hello..

    How did you check powersupply? I would suggest getting another powersupply and connect it to the screen and see if it fires up..

    Wuth regard to repair If the above doesnt work I would suggest getting in contact with your CBUS sales representative.. They should be able to help..

    Cheers..
     
    Roosta, Nov 23, 2012
    #2
  3. 2SC

    2SC

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    The power supply has an output of 4,64 V, when the CTC asks for 5,3V

    Is this the problem? Unfortunately I do not have a spare power supply
     
    2SC, Nov 24, 2012
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  4. 2SC

    Roosta

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    Yer i would definately go and be looking to buy or borrow a known working powersupply and test the screen out on the new powersupply..

    Cheers..
     
    Roosta, Nov 25, 2012
    #4
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