Is Schneider pulling CBus from UK

Discussion in 'General Discussion' started by carlg, Oct 24, 2025.

  1. carlg

    carlg

    Joined:
    Jan 29, 2009
    Messages:
    46
    Likes Received:
    1
    Been getting a few confusing requests about CBus being pulled by SE in the UK and also Turkey.
    Is there any formal news on this.
     
    carlg, Oct 24, 2025
    #1
  2. carlg

    Tension

    Joined:
    Apr 30, 2015
    Messages:
    128
    Likes Received:
    3
    Location:
    Belfast
    It's already happened.

    I picked the worst time to get started.
     
    Tension, Oct 24, 2025
    #2
  3. carlg

    ben addison

    Joined:
    Aug 8, 2004
    Messages:
    85
    Likes Received:
    4
    Location:
    Sheffield
    SE still have stock in the uk, but suppliers have started buying from oz, which this means we can still get everything and alao have access to at the oz range which we didnt before.
    If you need help i can put you in touch with uk suppliers
     
    ben addison, Oct 29, 2025
    #3
  4. carlg

    carlg

    Joined:
    Jan 29, 2009
    Messages:
    46
    Likes Received:
    1
    So does this mean then SE will not support the product in the UK. What about manufacturers warranty. How is this going work?
    Looks like buyers beware, if SE can't supply long term and therefore continue selling in the UK, why would use C-Cbus.
     
    carlg, Oct 30, 2025
    #4
  5. carlg

    Tension

    Joined:
    Apr 30, 2015
    Messages:
    128
    Likes Received:
    3
    Location:
    Belfast
    There is no support in the UK any more. Schneider were apologetic when i spoke to them last week. It's over.
     
    Tension, Oct 30, 2025
    #5
  6. carlg

    ben addison

    Joined:
    Aug 8, 2004
    Messages:
    85
    Likes Received:
    4
    Location:
    Sheffield
    There is still warranty via installers and suppliers.
     
    ben addison, Oct 30, 2025
    #6
  7. carlg

    carlg

    Joined:
    Jan 29, 2009
    Messages:
    46
    Likes Received:
    1
    But I am an installer, so how if a component fails like a dimmer, how long would a customer have to wait to get a replacement.
    I don't won't to stand the bill for 4 months whilst someone or somebody's decides it needs to be replaced.

    And what about if an existing job has an issue. Where do they go now?

    Just can't see how SE can think they can just wash there hands of a system and think that's it.
     
    carlg, Oct 30, 2025
    #7
    Tension likes this.
Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.