Help with semi-dead B&W touchscreen

Discussion in 'C-Touch/HomeGate/SchedulePlus/PICED Software' started by Phil Summers, Nov 23, 2018.

  1. Phil Summers

    Phil Summers

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    Hello
    For the last 10 years my Cbus system has performed flawlessly so it was a real heartsink when my Black and White touchscreen with logic froze last night.
    Cycling the CBUS power failed to help and the screen is now frozen on the Clipsal Splash screen.
    Touchscreen.JPG
    What is heartening is that the Logic and Schedule functions are still working in the back ground. Pressing "Next" on the screen has no effect (not even a beep) but, of course, normally one would expect the screen to time out and progress to the home page.
    Any advice on what the likely problem is (and a fix) would be most welcome. FWIW I'm based in the UK.
    Thanks in advance
    Phil
     
    Phil Summers, Nov 23, 2018
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  2. Phil Summers

    Trevor

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    Hi Phil,
    Not shure if this helps you being in the UK, but Clipsal do still repair these at their factory in Australia. Perhaps contact them for advice on your problem.
     
    Trevor, Nov 24, 2018
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  3. Phil Summers

    Phil Summers

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    Many thanks Trevor, That is good to hear and I will be happy to ship it to Oz. The alternative is a considerable reengineering of my set up here.
     
    Phil Summers, Nov 24, 2018
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  4. Phil Summers

    Trevor

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    Happy to help, as old as this equipment is, it does still do the job.:)
    Contact Clipsal directly at https://www.clipsal.com/
    The repair center is based in Gepps Cross South Australia
     
    Trevor, Nov 24, 2018
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