Frozen 5050CTC2

Discussion in 'General Discussion' started by NDW6, Sep 18, 2021.

  1. NDW6

    NDW6

    Joined:
    Sep 18, 2021
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    Has anyone had a Touch Screen freeze on them, I have tried the recovery disk.
    Also I can't connect via toolkit. Any Help would be appreciated.
    Thanks
     
    NDW6, Sep 18, 2021
    #1
  2. NDW6

    Trevor

    Joined:
    Nov 22, 2018
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    Location:
    Melbourne Victoria
    Hi ND,

    Our company made these for Clipsal 13 years ago, i can help you but i need more information about the problem, does it freeze completely or do you have some functions available. the cbus side of the unit is isolated from the pc part of the unit and should be reachable with Toolkit even if the unit has no power. Give me a call and we can discuss your problem in more detail.

    Regards
    Trevor Callaghan
    Arbor Australia
    0404 887 463
     
    Trevor, Sep 20, 2021
    #2
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