Firmware issue (PICED 4.4.0)

Discussion in 'C-Touch/HomeGate/SchedulePlus/PICED Software' started by Michael, Sep 3, 2008.

  1. Michael

    Michael

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    There is an issue with the firmware supplied with PICED 4.4.0 when downloading to the Black and White Mark 2 touchscreen without logic.

    After downloading the firmware (CTouch_Mark2_3_30_0.mot), everything seems to be operating as normal, however when you go to download the project, the unit will lock up on the initialising screen and continually reset.

    Should you find yourself in this situation, please use the "unit reset" button on the touchscreen. This erases the current firmware in the unit and allows new firmware to be downloaded.
    The "recover C-Touch Mark 2" option in PICED can then be used to download the earlier firmware version (CTouch_Mark2_3_13_0.mot).

    This issue does NOT affect units with logic.

    Cheers,
     
    Michael, Sep 3, 2008
    #1
  2. Michael

    Darren Senior Member

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    We will endeavour to rectify this problem as quickly as possible. Hopefully it will only take a few days to get a service pack for PICED 4.4 released.

    If you can't wait that long, the only solution is to revert to PICED V4.3 temporarily.

    We apologise for any inconvenience. :(
     
    Darren, Sep 3, 2008
    #2
  3. Michael

    [IL]NewGen

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    I've found pulse functions and logic pulses aren't working. I had to roll back to v4.3:confused:
     
    [IL]NewGen, Sep 29, 2008
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  4. Michael

    NickD Moderator

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    Which version is this in?
     
    NickD, Sep 29, 2008
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  5. Michael

    [IL]NewGen

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    v4.4
    ok, you can simulate everything well on the PC/Laptop however going live on a C-touch unit it looks ok, but hits the fail boat when you instigate scenes or pulses. the only command i found to work is the command functions:
    StartTimer(), StopTimer(), TimerTime... etc.
     
    [IL]NewGen, Sep 29, 2008
    #5
  6. Michael

    NickD Moderator

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    Is it 4.4.0 or 4.4.1?

    What model (Cat#) CTouch are you referring to?
     
    NickD, Sep 29, 2008
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  7. Michael

    joshl

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    I have also experienced the same in schedule plus with scenes not being saved in the current version.
     
    joshl, Sep 29, 2008
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  8. Michael

    Darren Senior Member

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    Can you provide a little more detail about the nature of the problem.
    • Unit type (B & W C-Touch or Colour)
    • Firmware Version
    • Steps needed to make the fault occur
     
    Darren, Oct 1, 2008
    #8
  9. Michael

    Darren Senior Member

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    Can you provide some more detail about how to make this problem occur ?
     
    Darren, Oct 1, 2008
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