Firmware invalid

Discussion in 'C-Bus Automation Controllers' started by rikaussie, Apr 9, 2024.

  1. rikaussie

    rikaussie

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    I'm trying to update a LSS5500SHAC running 1.11.0 without success....

    The error I get is "Cannot upgrade, firmware image file is invalid"

    I've tried multiple different versions using both Windows and Mac platforms and different browsers... All give me the same error. Going insane. :(
     
    rikaussie, Apr 9, 2024
    #1
  2. rikaussie

    Ashley

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    You are attempting to upgrade via the SYSTEM/UPGRADE FIRMWARE option and not the INSTALL UPDATES tab I assume?
     
    Ashley, Apr 9, 2024
    #2
  3. rikaussie

    rikaussie

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    Yes, via System - Upgrade Firmware page using the .img file(s).
     
    rikaussie, Apr 9, 2024
    #3
  4. rikaussie

    Dasman

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    Dasman, Apr 12, 2024
    #4
  5. rikaussie

    Ambro

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    I'm getting this too - it's definitely a LSS5500SHAC and the firmware is LSS5500SHAC_Firmware_V1.17.0.img downloaded from the Schneider Website.

    HW: LSS5500SHAC (i.MX6)
    SW: 1.14.0

    Any ideas how to fix?
     
    Ambro, Sep 16, 2024
    #5
  6. rikaussie

    Diggerz

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    I think you’ll find the newer imx6 CPU will need the 5500AC2 / NAC2 firmware.

    The older Imx28 will take the SHAC / NAC firmwares.
     
    Diggerz, Sep 17, 2024
    #6
    Ambro likes this.
  7. rikaussie

    Ambro

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    Thanks Diggerz - that worked.:)
     
    Ambro, Sep 18, 2024
    #7
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