Factory Resetting a CNI

I have a CNI (that I borrowed from Charlie Crackle, so I know he wont be happy) that refuses to work with Toolkit or the Lantronix redirector software.

Using the Lantronix device installer from the CIS site I have managed to give the unit an IP address and can ping it, but thats it.

No Web access
No Telnet
And no work with Toolkit, or redirector or anything else.

Mick, Frank and I have been fighting with this thing for 2 days with no luck.

It has obviously got it's self all screwed up so how do I factory reset it.

Any ideas would be appreciated.

 

Rohan,
There are a lot of setting that can be changed in a CNI, can you give us a call in Tech Support so we can go through these with you and get you working.

1300 722 247 ( Aust only) or +618 8440 0531.

Regards
Mike.

 

Thanks Mike,

I'll give you a call tomorrow.

 

What have you done to my CNI !!!!

 

Don't worry Charlie, all fixed now. We found that the port number was not set.
Seems to scan the C-Bus network fine now.

 

Thanks for you help Mike.

I was going to say that the problem was a very complex technical issue that couldn't possibly be explained here on the forum.

But you let the cat out of the bag.

Thanks again for your help.

 

Love it ... will have to use that next time I forgot to add a file to an installer.