Edlt failed after upgrading firmware to 1.6

Discussion in 'C-Bus Wired Hardware' started by Shiney2512, Mar 13, 2022.

  1. Shiney2512

    Shiney2512

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    Hi,

    Has anyone had any issues with upgrading the firmware on edlt's?

    I've just had 2 out of 10 fail when i completed the firmware upgrade to 1.6, 1 keeps on rebooting itself after 5 seconds, and the other one has a blank screen

    both where made / installed late 2019
     
    Shiney2512, Mar 13, 2022
    #1
  2. Shiney2512

    paddyb

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    I had the blank screen issue on a few 2020 models, but managed to fix. Don’t remember the exact steps I followed to resolve, but I’m pretty sure it was something like using toolkit to reset the device to factory settings, and then do the firmware upgrade again. My firmware upgrade stalled the first time I tried it , but thankfully even after this botched attempt the device still showed up in a toolkit network scan, so I had the reset option… maybe I got lucky…Also I recall changing the foreground and background colours via toolkit to something ugly like red and green, which seemed to wake it up and at least not be black anymore… after a few repeated attempts I eventually got it sorted…. Once you have the screen working again set the colours back to normal. Sorry I can’t be more specific, I knew I should have wrote it down at the time!
     
    paddyb, Mar 15, 2022
    #2
  3. Shiney2512

    Wonkey

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    I am experiencing firmware update issues when the eDLT firmware is prior to 1.5 then I get this message
    upload_2022-3-16_12-53-9.png

    Firmware 1.5 to 1.6 works perfectly, but any other firmware will not update even incrementally.
    Will update if I find a solution
     
    Wonkey, Mar 16, 2022
    #3
  4. Shiney2512

    Wonkey

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    I was successful eventually in updating the firmware, but a bit of a farce to do it.
    Installed an earlier version of toolkit (Ver 1.15.7) on a different laptop that had never had toolkit on it updated the firmware using this laptop to 1.15. Then using my main laptop running toolkit 1.16.0 updated the firmware to 1.16.
     
    Wonkey, Mar 16, 2022
    #4
  5. Shiney2512

    Shiney2512

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    Thanks guys, during the update I didn’t receive any timeout issues or errors, I’ve tried to flash the firmware again but the edlt’s keep on disconnecting before the firmware could be reinstalled

    I’ve submitted a warranty claim to Schneider , they are going sending their service agents out to have a look!
     
    Shiney2512, Mar 16, 2022
    #5
  6. Shiney2512

    Shiney2512

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    I was updating from firmware 1.5 to 1.6, So I could edit them with toolkit 1.16
     
    Shiney2512, Mar 16, 2022
    #6
  7. Shiney2512

    Rod

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    I've had the same edlt 1.6 firmware issue on 2 different sites. Same thing several of them will just randomly power off and reboot to the device info page. I'm rolling them all back to 1.5
     
    Rod, May 24, 2022
    #7
  8. Shiney2512

    Shiney2512

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    I haven’t had any issues with the other units since updating to 1.6

    Schneider replaced the 2 faulty units I had under warranty with the new 2.0hw version
     
    Shiney2512, May 24, 2022
    #8
  9. Shiney2512

    Rod

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    yeah right, I'll check the hw version tomorrow. thanks
     
    Rod, May 24, 2022
    #9
  10. Shiney2512

    Ks04

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    I'm having the same issue... 2 units out of 5 just continuously reboot after upgrade to v1.6 (both are v2.0 hardware) ... did you find a resolution or is it off to Clipsal for a warranty?
     
    Ks04, Jun 21, 2022
    #10
  11. Shiney2512

    Rod

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    yeah just swapped them over & they were fine
     
    Rod, Jun 21, 2022
    #11
  12. Shiney2512

    Shiney2512

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    clipsal warranty came to site and replaced mine (they were just on two years old)
     
    Shiney2512, Jun 21, 2022
    #12
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