Connecting from pc to mk2

Hi Guys

Hope you can help me. Iv'e got a Dell Vostro laptop that we formatted and re-installed all software. All my usb ports is working but for some reason toolkit and piced does not see my com port. if i go to my device manager it shows me that it's connected. I've got Win 7 Pro installed.

Can someone please help me?????????

Regards

De Wet

 

When you installed ToolKit, did you select the option to install the USB drivers?

Did you install latest ToolKit (1.11.7) ?

 

Hi Darren

Jip I do have the new Toolkit 1.11.7 installed, I did tick the option to force install the usb drivers,a few times and still nothing. I also tried going back to previous versions, also nothing.

Ive got no idea what is the reason for this, I did format the same pc a few times previously and never had issues. and its runnung on win 7 32.

Let me know if you can think of something else

Thanks

 

There have been a few people finding problems with the USB drivers with Windows 7. A new version will be released soon. If you need it urgently, contact CIS Tech Support and ask for a new driver (let them know to contact me if they don't have it).

 

I found that the compatability settings in Windows7 were needed on my 32 bit system.
But then it worked OK

 

Hi

Ok I did speak to Chris Morris. He send me the new drivers that will be released in the new toolkit and it works 100%..... Thanks for all your help.

De Wet