Cbus Infrascan Headache!

Discussion in 'C-Bus Wired Hardware' started by DunbarAutomation, May 3, 2023.

  1. DunbarAutomation

    DunbarAutomation

    Joined:
    Jul 11, 2022
    Messages:
    5
    Likes Received:
    0
    Having an absolute headache with this hoping someone can give me some guidance. Straight swapped a 5750WPL the other week, walk tested before leaving and all was working perfectly. Customer has called back saying that the sensor triggered the night after I left but hasn’t worked since. So I went back and changed the global trigger down to 996ms. Walk tested fine, left site. Customer called back again saying the same thing happened once again, sensor triggered the night after I left but hasn’t worked since. Little bit stumped and kind of sick of the revisits. Any help is seriously appreciated!
     
    DunbarAutomation, May 3, 2023
    #1
  2. DunbarAutomation

    Wonkey

    Joined:
    Aug 3, 2004
    Messages:
    386
    Likes Received:
    37
    Location:
    Adelaide
    Have you tried the old unit away from the site to see if it works.
    My thoughts are the unit is being disabled, check the enable disable tab to see if there's an address in there.
     
    Wonkey, May 3, 2023
    #2
Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.