Cant connect to Colour Ctouch

Discussion in 'C-Touch/HomeGate/SchedulePlus/PICED Software' started by coppo, Sep 2, 2005.

  1. coppo

    coppo

    Joined:
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    Location:
    Adelaide
    This has happened a few times,
    so hopefully posting it will help some others out there.

    We have had a few calls from people trying to connect to their
    Colour C-Touch unit via the "direct connect" method and having problems.

    This specific problem is that the "Find the c-Touch wizard " continually
    returns back to the "looking for ctouch" screen and that the IP number
    offered between the wizard and the C-Touch unit are nothing alike.

    In both instances it was found that when the wizard prompted the
    programmer to select their network adaptor from the "available adaptors
    list", the programmer had selected their "wireless network" adaptor.

    Once they had correctly selected their "wired" ethernet adaptor,
    (adjustable in the CTCclient.exe transfer utility), the unit was then
    found by the wizard.
     
    coppo, Sep 2, 2005
    #1
  2. coppo

    Wonkey

    Joined:
    Aug 3, 2004
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    Location:
    Adelaide
    Just to expand on Brett's work, the adapters can be selected on the CTC client by going to view and then selecting options.
     
    Wonkey, Sep 5, 2005
    #2
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