C-Bus switches not working

Discussion in 'General Discussion' started by Darryl, Jan 4, 2018.

  1. Darryl

    Darryl

    Joined:
    Jan 4, 2018
    Messages:
    5
    Likes Received:
    0
    Hi
    I have a C-Bus system that is 14 years old. I tried to turn on the lights, but nothing is working, except one switch.
    I can manually turn on the lights at the dimmer board. The backing light in the switch dose not light up.
    Any help would be much appreciated.
    Darryl
     
    Darryl, Jan 4, 2018
    #1
    1. Advertisements

  2. Darryl

    NickD Moderator

    Joined:
    Nov 1, 2004
    Messages:
    1,250
    Likes Received:
    13
    Location:
    Adelaide
    If none of the switches work (or even have indicators that work) it sounds like maybe a power supply has failed.

    It sounds like you have DIN rail mounted dimmers in a switchboard... is the "C-Bus" light on?

    If the power supply has failed you are probably going to need to find a C-Bus installer to help you.

    Nick
     
    NickD, Jan 4, 2018
    #2
    Darryl likes this.
    1. Advertisements

  3. Darryl

    Darryl

    Joined:
    Jan 4, 2018
    Messages:
    5
    Likes Received:
    0
    Hi Nick
    Yes the C-Bus light is on. We had two back lights on on the switches before this happened, they stayed on when the light was off. Could these be faulty switches? I have two switches that still work, but they turn on the same lights.
    This has happened in the past and all I did was turn the main off then on and the lights were working.
    Darryl
     
    Darryl, Jan 5, 2018
    #3
  4. Darryl

    NickD Moderator

    Joined:
    Nov 1, 2004
    Messages:
    1,250
    Likes Received:
    13
    Location:
    Adelaide
    Ok... well that's a good sign. It means (at the dimmers at least) there is sufficient C-Bus voltage, so maybe your power supplies are OK.

    I'm a bit confused as to what is actually working and what's not though, because in your first post you said

    "I tried to turn on the lights, but nothing is working, except one switch."

    but in your second you say

    "I have two switches that still work, but they turn on the same lights."

    What sort of switches do you have? You refer to "back light" and "backing light".. are these the 5 button switches with the LCD? Do the indicators light up? Do you have any other switches? If so what do they look like (how many buttons, what colour indicators)? Do they do anything when you press them?

    Nick
     
    NickD, Jan 5, 2018
    #4
  5. Darryl

    Darryl

    Joined:
    Jan 4, 2018
    Messages:
    5
    Likes Received:
    0
    The two switches are on the same circuit I think. There is a small red light in the light switch it self, which normally comes on when you push the light switch and the light turns on. The two switches that the light comes on is working normally. Before the lights started playing up there were two other switches that would still glow red even when turned off. It's seems like the main module dose not see the light switches.
    Darryl
     
    Darryl, Jan 5, 2018
    #5
  6. Darryl

    Darryl

    Joined:
    Jan 4, 2018
    Messages:
    5
    Likes Received:
    0
    Nothing happens when you push the switches
    Darryl
     
    Darryl, Jan 5, 2018
    #6
  7. Darryl

    NickD Moderator

    Joined:
    Nov 1, 2004
    Messages:
    1,250
    Likes Received:
    13
    Location:
    Adelaide
    Ok... it sounds more like maybe one or more of the switches may have failed.

    You are still probably going to need to engage a C-Bus integrator/installer or a switched on electrician to help you out.

    If you tell us where you are located there may be someone on here that can help, otherwise give Customer Care a call and they should be able to recommend someone in your area.

    Nick
     
    NickD, Jan 5, 2018
    #7
  8. Darryl

    Darryl

    Joined:
    Jan 4, 2018
    Messages:
    5
    Likes Received:
    0
    Hi Nick
    I am in Christchurch New Zealand.
    Thank you for your help.
    Darryl
     
    Darryl, Jan 5, 2018
    #8
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.