5502CDGP230 not reading DALI Groups

Anyone else experienced issues with the 5500CDGP230 not reading DALI Groups from drivers after a full scan?

After commissiong DALI networks and assigning Groups with RAPIX im finding the 5502CDGP230 will not retrieve all the groups previously asigned to the drivers and as a result will not switch the groups via the c-bus group address mappings. It grabs a couple here and there, but not all of them.

Switching back to rapix and they all show up correctly and switch correctly.

Updated software to 2.9.0 and updated the firmware from 1.8.0 to 1.10.0 on the gateways but same result. Manually re-assigning the groups on the gateway resolves but its a pain.

The 5500DAL2 never skipped a beat.

 

Hi Diggerz,

I've had my share of bugs with the new Dali gateway however this is a new one.
My previous issues were the Dali device could be scanned and assigned to a group address, it would then work for a few days after which the lights would just stop working. The fittings would then need to be reset and recompiled to get them responsive again. The 1.7.0 release seemed to resolve the issue as I haven't had this issue again.

Potentially dumb question but good to establish a baseline, does broadcast control the fittings ok?
Are you able to complete a Full Scan? I have often found quick scans will show the fittings but a full scan will identify errors.

Something to note is, when completing a full gateway scan items on both networks, A & B, are integrated. Rather frustrating to find that out as I was thinking it only looked at the line you have selected in the tree. Its worth disconnecting the wiring to the network you aren't working on when debugging to isolate potential conflicts.

Rapix is much more robust in error handling so it will often mask wiring issues.


Weedo

 

Fairly confident i was perfroming a full scan, in version 2.9.0 the quick scan is tucked away under the arrow.

is the "line view" meant to be a live representation of the Dali network? it didnt seem to marry up with what rapix was showing. Rapix was showing all the groups, and was able to switch them all correctly. C-bus commission collected the group information for at best maybe 10 fittings.

In another instance we had a universe that was overloaded with more that 64 fittings, so had the electrical contractor remove some fittings, after which Rapix was showing 55 fittings but the comisisoning software, after a new scan, was still showing 64 in the "line view", it wasnt until i clicked "discover faults" that some of the fittings in the "line view" showed as missing and i had to manually delete them from the "line view" window. I would have thought these should simply not show up in the "line view" as they were no longer physically connected, rather than displaying phantom address's, if its supposed to show the live dali network and the "devices in project" is the mapped/modeled network? if this isnt the case then there really needs to be a way to show the live network to understand whats physically there.

If i didnt have rapix to show me that there were now 55 fittings and not 64 i probably would have been lead up the garden path thinking the line still had over 64 fittings connected!