5500AC2 loses internal time on reset

Discussion in 'C-Bus Automation Controllers' started by Technified, Oct 20, 2023.

  1. Technified

    Technified

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    Sydney, Australia
    Wondering if anyone has seen this issue before.

    I've recently installed a 5500AC2 onsite, running FW V1.13.0 however on start-up or reset an error messages is shown on sign in that local time is lost and needs to be synced with PC.

    I'm thinking it may be a failed internal battery that holds the time, similar to a cmos battery. Any ideas?
     
    Technified, Oct 20, 2023
    #1
  2. Technified

    ssaunders

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    Location:
    Melbourne
    I've been noticing an increase in the number of annoying dialogues relating to time setting on the recent firmware releases. 1.13.0 & 1.14.0.

    My NAC is set to use NTP, yet quite often will pop up a box saying the clock needs to be set. Why??? It should be getting it from NTP, which it does, and the time is always good, but still up pops a box saying something like "looks like the time is not set"... I've just got good at ignoring it now with an "Ughhh...", click, move on.
     
    ssaunders, Oct 23, 2023
    #2
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