5031PE not turning lights off

Discussion in 'C-Bus Wired Hardware' started by lc383, Jul 27, 2009.

  1. lc383

    lc383

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    Location:
    Mildura, Vic, Aust
    Has anyone had any issues with these units not turning the assigned group off when the level goes above the setpoint.
    The light level is at 3370 during daylight hrs which tech support says is way too high. But when we set the setpoint down to 150 (was at 250), and covered and uncovered the sensor it worked. Now it doesn't.
     
    lc383, Jul 27, 2009
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  2. lc383

    Newman

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    Location:
    Adelaide, South Australia
    The most likely cause is a basic communication problem on the network... the Off command not being successfully transmitted on the network.

    Go back and check all the basics, such as voltage across the network, no more than 3 clock generators, under 100 units & 2A of power, only 1 burden, no intermittent connections, etc.
     
    Newman, Jul 29, 2009
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