5000CTC Touch Screen

Discussion in 'C-Bus Wired Hardware' started by IRQ, Jul 13, 2020.

  1. IRQ

    IRQ

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    Hi Guys,

    I have a client which they have 3 colour touch screens, The last time i did modification was 2 years ago.
    on of the slave screen does not response to pressing any cbus controlling buttons. You can see the states changes on the button for a while then it goes back again to original state in about 5 seconds.
    I had re uploaded the project, made it master and reset it, but no affect.

    You can see the state of the lights, correctly, and you can navigate to all pages, however you cannot control anything.

    Any suggestions
     
    IRQ, Jul 13, 2020
    #1
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  2. IRQ

    chromus

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    chromus, Jul 14, 2020
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  3. IRQ

    Conformist

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    It's a known issue with those screens.There's a fix
    As Chromus has suggested, [email protected] your guy.
     
    Conformist, Jul 15, 2020
    #3
  4. IRQ

    Trevor

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    Hi Guys,
    Thanks for the referrals,
    Hi IRQ,
    I can help you out with this, it's the most common problem I am seeing with these units, also it could have a flat cmos battery, this can cause scenes to play up due to the time/date not being correct.

    Feel free to contact me directly, I have also attached our RMA form for you.

    Best Regards and have a great day

    Trevor Callaghan
    Workshop Manager
    Arbor Australia Pty Ltd
    Eastern Business Centre
    Unit 36, 41-49 Norcal Road, Nunawading VIC 3131, Australia
    Phone +61 3 8736 0328
    Mobile 0404 887 463
    Email [email protected]
     

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    Trevor, Jul 15, 2020
    #4
  5. IRQ

    IRQ

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    Thanks Guy, I will contact Trevor and see what his advice.
     
    IRQ, Jul 19, 2020
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