stop webcam image

[Yoshi]

Hello all,

I have a trouble regarding viewing webcam on CTC.
I have five webcams.
I arranged six webcam components on six pages.
Only one webcam component is arranged on a page.

Suddenly, webcam components does not show image.
It was not occurred specific webcam.
Restart CTC is only a solution to fix this trouble.

I think TCPIP process of connecting webcam was froze.

Questions,

Can I kill webcam process manually?

I made below logic to chage webcam on a page.
If webcam2(192.168.100.201) is on a page, TCPIP connection for webcam1(192.168.100.200) will be gone?
------------------------------------------------
once (GetIntSystemIO("HTML_C") = 1) then
begin
SetCompStringProp("Camera", "cam_v", "Webcam URL", 'http://192.168.100.200/SnapshotJPEG?Resolution=320x240&Quality=Clarity');
end;
once GetIntSystemIO("HTML_C") = 2 then
begin
SetCompStringProp("Camera", "cam_v", "Webcam URL", 'http://192.168.100.201/SnapshotJPEG?Resolution=320x240&Quality=Clarity');
end;
------------------------------------------------

I don’t want to arrange restart button on a webcam page.
Please give me advice.

[Darren]

We have had a very similar problem reported recently (issue number 21651) but we are not sure of the cause.

Does this problem only occur after some sort of disruption in your Ethernet communications (for example, an Ethernet Switch being powered off, or a cable being unplugged) ?

[Yoshi]

Hi Darren,

I arranged three CTCs in same C-Bus.
These units are also connected to same Ethernet HUB.
This trouble occurred only CTC at living room.
I think CPU usage of CTC at living room is slightly high than other two.

I think TCPIP connection time out occurred at CTC.

Webcam component is not located at top page.
When top page is displayed, it is not necessary for TCPIP connection of webcam to be kept.

Any advice is helpful for me.

Thank you very much.

[Darren]

We don't have any advice about how to fix this at the moment. You could try slowing the refresh rate of the web cam components to see if it makes a difference.

If you notice any patterns in when the problem occurs, this could be useful for us to track down the cause.