Colour touch bezel - seperation

[UK Household Automation]

The colourtouch screen omes with a white bezel - different colour bezels are available at arounf £95 retail - Purchase a different colour one and you have a white bezel that is redundent - out supplier tells me he has about a dozen.....

Would it not be a good idea to sell the bezel seperately?

[Newman]

It's a case of "damned-if-you-do, damned-if-you-don't". Supply a bezel with the unit and people complain about paying for a bezel they didn't need. Don't supply a bezel and people complain about being supplied an incomplete product or they forget to order the separate bezel, resulting in them having to order one and make a special trip to site at a later date to fit it.

The majority of units are installed with the white bezel so that's the one that's supplied with the unit.