cannot save an SMTP port number

[Yoshi]

Hi Guys,

I want to arrange 587 to SMTP port number.
But i cannot save an SMTP port number.
Even if it changes an SMTP port number by the E-Mail manager of PICED, if it transmits to Colour C-Touch, it was returned to a default 25.

I change an SMTP port number into 587, and transmit to Colour C-Touch.
If it checks by E-Mail Manager on Colour C-Touch, it is returned to 25.
If it changes into 587 by E-Mail Manager on Colour C-Touch, I will operate normally.
If the saved project is opened by PICED, SMTP port number is returned to 25.
I'm using PICED 4.9.2.0.
I think that this problem influences not only Colour C-Touch but also Wiser.
Is this a bug of PICED?

[Darren]

Thanks Yoshi. This is a bug in PICED. Issue number 21350. We will fix it in the next release.

[Yoshi]

Hi Darren,

Thank you very much for your reply.

This trouble also occur for POP3 port number.
I opened ctd file on the memo pad.

I think, TAG name for POP3/SMTP server and ports are same.
This is a reason of trouble.

<EMailAccounts>
<EMailAccount>
<Name>so-net</Name>
<POP3ServerAddress>pop.so-net.ne.jp</POP3ServerAddress>
<POP3ServerAddress>113</POP3ServerAddress>
<POP3AccountName>yoshi@so-net.ne.jp</POP3AccountName>
<PW>*********</PW>
<UpdateRate>30</UpdateRate>
<SMTPServerAddress>mail.so-net.ne.jp</SMTPServerAddress>
<SMTPServerAddress>587</SMTPServerAddress>
<EMailAddress>yoshi@so-net.ne.jp</EMailAddress>
<SMTPFromName>yoshi</SMTPFromName>
<EMailData>0</EMailData>
</EMailAccount>

I want to install WISER until end of this month.
I need to use e-mail notification.

Can I modify TAG name for port numbers in ctd file using memo pad?
And Can I transfer it to Wiser using Wiser Transfer Utility?
If possible, Please let me know TAG names for POP3 Server and SMTP Server.

Regards,

[Darren]

This trouble also occur for POP3 port number.
Yes.

I think, TAG name for POP3/SMTP server and ports are same.
This is a reason of trouble.
That is right.

Can I modify TAG name for port numbers in ctd file using memo pad?
And Can I transfer it to Wiser using Wiser Transfer Utility?
If possible, Please let me know TAG names for POP3 Server and SMTP Server.

That will probably work. If you save the file from PICED, the values will be overwritten again though.

The tags you need are:

<POP3Port>1234</POP3Port>
<SMTPPort>2345</SMTPPort>

[Yoshi]

Hi Darren,

I modified TAG name and sent CTD file to Colour C-Touch using C-Touch Colour Transfer Utility.
Unfortunately, SMTP port number was still showing 25.
I opened CTD file using memo pad. As <SMTPPort>587</SMTPPort> is there.

It is very difficult to modify SMTP port for Wiser more than Colour C-Touch.
SMTP port number is Written in email.conf file which is member of tar.gz file.
First I need to make decompression tar.gz file.
And I modify SMTP port in email.conf.
Then I need to make tar.gz file manually.
I think it very dangerous to send the tar.gz file made manually.

I need to wait new version PICED for email notification.

Regards,

[kjayakumar]

Hi Yoshi,

I see what you're saying. I was wondering, is the following workaround possible. I assume that you have your C-Touch Colour and your Wiser behind a router. Therefore, the router is handling the connection from your LAN device to mail.so-net.ne.jp. If your router supports redirecting an outgoing port, then you could use that to setup a workaround such that your CTC and Wiser's outgoing traffic on port 25 get redirected to 587. Alternatively, I am aware that some routers have transparent proxies for SMTP and this could also be used as a possible workaround. Hope that helps during the interim.

[Yoshi]

Hi kjayakumar,

Thank you very much for your suggestion.
It is good idea to use port conversion for SMTP port changing.
My customer is using the Router rented from ISP.
It has a Media Conversion function which changes into Copper Ethernet from Optical Fiber.
As you know most of Router does not have programmable port conversion for outgoing data.
Unfortunately, My customer's Router does not have programmable port conversion for outgoing data.

If I can change customer's Router, your idea is useful solution.

Regards,