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View Full Version : Wired/wireless issues with Homegate


chris
21 Nov 07, 05:26 AM
I have a site consisting of the following
1 x wired network
3 x wireless network
1 x PC with homegate 5 network license(driver installed and c-gate sees 5 license dongle)

homegate v3.9

When homegate connects to the 4 networks it syncs fine.After about 5 minutes viewing network states i get the following
Network 254 (Johan Pretorius) : OK Wired
Network 100 (Net. 100) : Error, last synced unit 10 of 10 (Wireless
Network 253 (Net 253) : Error, last synced unit 5 of 5Wireless
Network 201 (Net. 201) : Error, last synced unit 0 of 5Wireless

What could be possible causes for this:confused:

Darren
21 Nov 07, 01:06 PM
When a network changes state to "error", there is a C-Gate message logged (in the HomeGate log) which states the reason for the error. The message may be a bit cryptic, but if you let us know the message, we may be able to help. It would help to have the previous 5 or 10 lines from the log too.

chris
21 Nov 07, 02:57 PM
Attached log

Darren
23 Nov 07, 09:17 AM
Unfortunately, that is the wrong part of the log. What you are seeing there is HomeGate doing a regular poll of C-Gate to check if the state has changed.

You need to find where the state first changed to "error". At that point, C-Gate will have sent a message saying that the state has changed and it will include a reason for the change.

chris
23 Nov 07, 03:20 PM
2007/11/20 01:58:07 PM C-Gate : Rx "lighting off //JOHANP/253/56/174 #sourceunit=-1 OID=856a3f70-78a4-102a-b3b6-bcc5d110753a"
2007/11/20 01:58:09 PM C-Gate : Rx "#e# 20071120-135809 754 //JOHANP/253 fd312e80-4742-102a-ae18-e469e3e081f5 State=error"
2007/11/20 01:58:09 PM C-Gate : Network 253 (Net 253) changed state to error

2007/11/20 01:59:01 PM C-Gate : Rx "#e# 20071120-135901 754 //JOHANP/100 249368d0-dbb9-1029-9417-d23c4dcccc34 State=error"
2007/11/20 01:59:01 PM C-Gate : Network 100 (Net. 100) changed state to error
2007/11/20 01:59:04 PM C-Gate : Rx "# lighting SyncUpdate //JOHANP/254/56/126 level=255 #sourceunit=-1 OID=b98a4350-4284-102a-a73c-a2891c7223bb"
Part of log