C-Gate lighting strange issue

[nickrusanov]

Does anyone know about next issue:

If C-Bus is connected to C-Gate, once in 300 sec. DSI gateway makes lights dimm down 10-12% on 1-2 sec. Pretty unusual and not very pleasant for my integrator in Novosibirsk, having C-Bus installed in Concert hall.

Thank you

[Darren]

If C-Bus is connected to C-Gate, once in 300 sec. DSI gateway makes lights dimm down 10-12% on 1-2 sec. Pretty unusual and not very pleasant for my integrator in Novosibirsk, having C-Bus installed in Concert hall.

We have not come across this problem before.

I assume that this problem does not occur if C-Gate is not running ?

Can you tell us the version of C-Gate ?

Can you get a C-Gate log showing the messages at the time of the lights dimming ? This would be a lot of help.

[John Harnett]

Does anyone know about next issue:

If C-Bus is connected to C-Gate, once in 300 sec. DSI gateway makes lights dimm down 10-12% on 1-2 sec. Pretty unusual and not very pleasant for my integrator in Novosibirsk, having C-Bus installed in Concert hall.

Thank you

It may not be related but I experience this when ever I request the DSI gateway status from the prgramming GUI.

John

[Newman]

Gents

An updated version of C-Gate has been released that addresses this issue. It is available for download here:
http://www.clipsal.com/cis/downloads.php3#CGate

You will need to have C-Gate 1.5 installed first and then download and install the 1.5.3 update.